Principled persuasion and creative collaboration. Negotiation Skills for Bankers targets building trust and long-term relationships, not manipulation and stubborn resistance. Engaging exercises and personalized role plays make this fast-paced workshop interactive and suitable for bank to business or bank to consumer situations in addition to internal negotiating such as in loan committee.
Tujuan
The Resources You Get
- Negotiation Style Profile – pre-work to determine your negotiation approach behaviorally
- Program Notes Guide and Learning Log to maintain notes for future needs
- Negotiation Planner – easy to use templates for future negotiations
Materi Pokok
- The process used to get what you and the bank need, while leaving the other party satisfied without acquiescing to their demands
- The key stages of principled negotiation; it is a process that includes planning, execution and follow-up
- Five key negotiating styles and how to collaborate with each
- Setting appropriately aggressive targets and achieving them in a win-win fashion
- Integrating the skills of tough negotiation with principled grace
- Developing concession strategies that avoid breaking the bank, plus recognition of the tactics that lead to those concessions
- Time tested negotiation behaviors that lay the groundwork for success
