This course is designed for secretaries whose technical skills are secure but who wish to develop other business skills. It also enhances your learning experience and optimises your best practice ‘excecutive secretary’ management skills
Enables participants to expand their managerial duties Prepares them to take on more advanced areas of responsibility.
The role of the Executive Secretary Time management Coping with conflicting priorities Assertiveness skills The behavior of work groups Communication skills & Build an Effective team Plan & coordinate workflow and productivity Become a change champion and manage change effectively Interact with people in ways which reinforce positive working relationship Show concern for excellence
Pre-test Presentasi Diskusi Studi Kasus Post-test
Training Kit (Tas, Hand out, Flashdisk, Block note, Pulpen dll) Sertifikat Souvenir 2x Coffee Break, 1x Makan Siang