ISO 30401:2018 – Knowledge Management System (KMS): Developing Capabilities, Continuous Improvement and Building Organization

ISO 30401:2018 – Knowledge Management System (KMS): Developing Capabilities, Continuous Improvement and Building Organization

ISO 30401:2018 – Knowledge Management System (KMS): Developing Capabilities, Continuous Improvement and Building Organization

15 - 16 June 2026 Surabaya Hotel Santika Pandegiling

Deskripsi

Pelatihan ini dirancang untuk memberikan pemahaman komprehensif mengenai implementasi sistem manajemen pengetahuan berbasis standar internasional ISO 30401:2018. Fokus utama pelatihan adalah bagaimana organisasi membangun budaya knowledge sharing, mengembangkan kapabilitas organisasi berbasis pengetahuan, menjaga keberlangsungan pengetahuan kritikal, serta menciptakan continuous improvement melalui Knowledge Management System (KMS) yang terintegrasi dengan strategi bisnis perusahaan.

Peserta akan mempelajari kerangka kerja ISO 30401:2018 mulai dari konteks organisasi, leadership, knowledge governance, pengelolaan tacit dan explicit knowledge, pengembangan knowledge repository, pembentukan learning organization, hingga evaluasi efektivitas KMS. Selain itu, pelatihan juga membahas praktik implementasi KMS di era transformasi digital, pemanfaatan teknologi collaborative platform, dan strategi membangun organisasi berbasis knowledge-driven culture.

Standar ISO 30401:2018 menetapkan persyaratan untuk membangun, menerapkan, memelihara, meninjau, dan meningkatkan sistem manajemen pengetahuan secara berkelanjutan bagi organisasi dari berbagai sektor.

Tujuan

  • Memahami konsep dan prinsip dasar Knowledge Management System (KMS)
  • Memahami struktur dan klausul ISO 30401:2018
  • Mengembangkan strategi knowledge management yang selaras dengan tujuan organisasi
  • Mengidentifikasi critical knowledge dan knowledge risk dalam organisasi
  • Membangun budaya organisasi berbasis knowledge sharing dan learning organization
  • Mengembangkan knowledge repository dan knowledge governance framework
  • Mengimplementasikan continuous improvement berbasis knowledge management
  • Menyusun roadmap implementasi ISO 30401:2018 di organisasi

Materi

  • Module 1 – Fundamental Knowledge Management System
  • 1.1 Konsep Dasar Knowledge Management
  • Definisi knowledge, information, dan data 
  • Tacit knowledge vs explicit knowledge 
  • Organizational knowledge asset 
  • Knowledge lifecycle management 
  • Knowledge economy dan learning organization 
  • 1.2 Pengantar ISO 30401:2018
  • Latar belakang ISO 30401 
  • Struktur High Level Structure (HLS) 
  • Prinsip-prinsip Knowledge Management 
  • Scope dan applicability ISO 30401 
  • Integrasi dengan ISO lainnya (ISO 9001, ISO 27001, ISO 31000) 
  • 1.3 Manfaat Implementasi KMS
  • Peningkatan organizational capability 
  • Efisiensi operasional dan inovasi 
  • Knowledge retention management 
  • Mitigasi risiko kehilangan knowledge 
  • Meningkatkan agility organisasi 
  • Module 2 – Organizational Context and Knowledge Strategy
  • 2.1 Context of Organization
  • Analisis internal dan eksternal organisasi 
  • Stakeholder needs & expectations 
  • Organizational culture assessment 
  • Knowledge gap identification 
  • 2.2 Leadership and Governance
  • Peran top management dalam KMS 
  • Knowledge governance framework 
  • Knowledge management policy 
  • Roles & responsibilities dalam KMS 
  • 2.3 Knowledge Management Strategy
  • Penyusunan KM roadmap 
  • Alignment KM dengan business strategy 
  • Knowledge objectives & KPI 
  • Knowledge value creation 
  • Module 3 – Knowledge Identification and Development
  • 3.1 Knowledge Mapping
  • Knowledge asset inventory 
  • Knowledge flow mapping 
  • Critical knowledge identification 
  • Knowledge dependency analysis 
  • 3.2 Knowledge Capture and Acquisition
  • Knowledge elicitation techniques 
  • Interview & storytelling method 
  • Lessons learned management 
  • Best practice documentation 
  • 3.3 Knowledge Creation & Innovation
  • SECI Model (Socialization, Externalization, Combination, Internalization) 
  • Innovation culture development 
  • Collaborative knowledge creation 
  • Knowledge-based problem solving 
  • Module 4 – Knowledge Sharing and Organizational Learning
  • 4.1 Knowledge Sharing Culture
  • Building knowledge-sharing behavior 
  • Organizational learning culture 
  • Collaboration and communities of practice 
  • Employee engagement in KM 
  • 4.2 Learning Organization Framework
  • Continuous learning ecosystem 
  • Competency development strategy 
  • Coaching, mentoring & knowledge transfer 
  • Succession planning berbasis knowledge 
  • 4.3 Change Management in KMS
  • Resistance management 
  • Change communication strategy 
  • Leadership role in KM transformation 
  • KM adoption framework 
  • Module 5 – Technology and Digital Knowledge Management
  • 5.1 Digital KMS Infrastructure
  • Knowledge repository system 
  • Enterprise content management 
  • Document management system 
  • Knowledge portal architecture 
  • 5.2 Emerging Technology for KMS
  • Artificial Intelligence for KM 
  • Big Data & analytics 
  • Collaboration tools & digital workplace 
  • Cloud-based knowledge platform 
  • 5.3 Information Security in KMS
  • Knowledge protection strategy 
  • Data confidentiality & integrity 
  • Access control management 
  • Cybersecurity awareness in KM 
  • Module 6 – Performance Evaluation and Continuous Improvement
  • 6.1 Monitoring & Measurement
  • KM performance indicators 
  • Knowledge maturity assessment 
  • Knowledge audit methodology 
  • Measuring intellectual capital 
  • 6.2 Internal Audit KMS
  • Audit framework ISO 30401 
  • Gap analysis implementation 
  • Audit evidence and documentation 
  • Corrective action management 
  • 6.3 Continuous Improvement
  • PDCA dalam Knowledge Management 
  • Continuous improvement methodology 
  • Innovation-driven improvement 
  • Sustainable knowledge management 
  • Module 7 – Building Knowledge-Based Organization
  • 7.1 Building Organizational Capability
  • Capability development framework 
  • Knowledge-driven decision making 
  • Organizational agility enhancement 
  • Strategic workforce capability 
  • 7.2 KM Integration with Business Process
  • Business process knowledge integration 
  • Cross-functional collaboration 
  • Knowledge embedded process 
  • Operational excellence through KM 
  • 7.3 Roadmap Implementasi ISO 30401
  • Tahapan implementasi 
  • Resource planning 
  • Organizational readiness assessment 
  • Certification preparation strategy

Peserta

Divisi Knowledge Management

Divisi Human Capital

Divisi Learning & Development

Divisi Organization Development

Divisi Quality Assurance

Divisi Strategic Planning

Divisi Digital Transformation

Metode

• Pre Test 
• Presentasi Materi 
• Diskusi 
• Studi Kasus 
• Post Test 
 

Fasilitas


• Training Amenities 
• Peralatan Pelatihan (Tas, Hand Out, Flashdisk, Block Note, Pulpen, Watermark) 
• Sertifikat 
• Souvenir 
• 2x Coffee Break, 1x Lunch

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